Availability of Alfa Connect Services

Alfa Connect Service packages are now available in selected markets for Alfa Romeo Giulia MY20 and Alfa Romeo Stelvio MY20 vehicles equipped with the Alfa Connect Box.


Duration and local coverage of the Alfa Connect Services


PACKAGES INCLUDED*

My Assistant

Duration: My Assistant is included for 5 years with no need for registration. The duration is 10 years for vehicles delivered by 31/12/2019.

The My Assistant package (SOS Call and Roadside Assistance Call) is available for vehicles sold in France, Italy, Germany, Portugal, Spain, Switzerland, Austria, UK, Poland, Belgium, the Netherlands, Ireland, Greece, Sweden, Denmark, Finland, Norway, Czech Republic, Slovakia, Hungary and Luxembourg.

My Car

Duration: My Car included for 5 years for those who register on the My Alfa Connect website. The duration is 10 years for vehicles delivered by 31/12/2019.

The My Car package is available for vehicles sold in France, Italy, Germany, Portugal, Spain, Switzerland, Austria, UK, Poland, Belgium, the Netherlands, Ireland, Greece, Sweden, Denmark, Finland, Norway, Czech Republic, Slovakia, Hungary and Luxembourg.

My Remote

Duration: My Car included for 5 years for those who register on the My Alfa Connect website. The duration is 10 years for vehicles delivered by 31/12/2019.

The My Remote package is available for vehicles sold in France, Italy, Germany, Portugal, Spain, Switzerland, Austria, UK, Poland, Belgium, the Netherlands, Ireland, Greece, Sweden, Denmark, Finland, Norway, Czech Republic, Slovakia, Hungary and Luxembourg.

My Navigation

Duration: My Car included for 3 years for those who register on the My Alfa Connect website.

The My Navigation package is available for vehicles sold in France, Italy, Germany, Portugal, Spain, Switzerland, Austria, UK, Poland, Belgium, the Netherlands, Ireland, Greece, Sweden, Denmark, Finland, Norway, Czech Republic, Slovakia, Hungary and Luxembourg.

The availability of services included in the My Navigation package varies depending on the country in which they are used. Live Traffic: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Malta, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the UK. Live Speedcams: Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France (danger zones only), Greece, Hungary, Ireland, Italy, Lithuania, Latvia, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the UK. Live Weather: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland and the UK. POI Search: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Poland, Portugal, Spain, Sweden, Switzerland and the UK.


OPTIONAL PACKAGES* (payment is required)


My Wi-Fi

Trial Period and Renewals: My Wi-Fi by Ubigi offers a free 1 GB trial for 3 months, available until October 2020 for vehicles purchased in Italy, France, Germany, UK or Spain. At the end of the trial period, the user can choose from different paid data plans.

The My Wi-Fi package is available for vehicles sold in France, Italy, Germany, Portugal, Spain, Switzerland, Austria, UK, Poland, Belgium, the Netherlands, Ireland, Greece, Sweden, Denmark, Finland, Norway, Czech Republic, Slovakia, Hungary and Luxembourg.

The My Wi-Fi by Ubigi package offers data plans that can be used locally in the following countries: Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldavia, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom.


My Theft Assistance

Purchase and Renewals: My Theft Assistance is available, in selected countries, for purchase from the My Alfa Connect website with data packages valid for a year.

The My Theft Assistance package will then gradually be available for vehicles sold in Italy, France, Spain, Germany, UK, Switzerland, Austria, Belgium, the Netherlands, Poland, Ireland, Greece, Sweden, Denmark, Norway, Luxembourg and Portugal.


CONTENTS OF THE PACKAGES INCLUDED AND THE OPTIONALS



My Assistant

SOS Call - Using the My Alfa Connect mobile app, the radio display or the integrated SOS button, you can contact the call center of the emergency service (24/7) which receives your last known GPS position (for calls from the vehicle) and the vehicle identification number. An automatic call is generated in certain accident conditions.

Breakdown Assistance Call - Contact the call center directly to receive breakdown assistance using the My Alfa Connect mobile app, the radio display or the integrated SOS button in the vehicle.

Customer Care* - Contact the call center with questions and doubts about your vehicle using the My Alfa Connect mobile app, the radio display or the integrated SOS button. The position of the vehicle and its identification number will be provided.

Vehicle Health Reports* - Receive e-mails or notifications with the My Alfa Connect mobile app and the website, with information about vehicle health and maintenance tips.

In-Vehicle Notifications (basic)* - You can receive notifications directly on the radio screen, in case of recall campaigns or other important communications.


My Remote

Remote Operations - Interact and send commands to your vehicle, for example to block or unblock the doors or turn on the headlights, even when you’re not near it, using your smartwatch or the My Alfa Connect mobile app.

Vehicle finder - View the position of your vehicle on your smartphone or smartwatch, using the My Alfa Connect mobile app or website. You can also activate the pedestrian navigation function to reach the vehicle from your position.

Drive Alerts* - Keep control of your vehicle even when you’re not behind the wheel. Receive notifications on the My Alfa Connect mobile app or the website for the set parameters.

At-Home Digital Assistant - Improve your vehicle connectivity with the digital assistant. Obtain vehicle info, send destinations, search for points of interest (POIs) and interact with your vehicle using remote commands.


My Car

Vehicle Info - Obtain real-time information on the fuel level (or battery charge level for electric vehicles), tire pressure, miles travelled and the duration of the oil in your vehicle. You can view this info from the My Alfa Connect mobile app or on the website.

Vehicle Health Alert* - Receive specific push notifications about the engine, oil, liquids, brakes, suspension, safety and lights, from the My Alfa Connect mobile app, from a smartwatch or on the website.

In-Vehicle Notifications* - You can receive notifications about predictive maintenance and assistance contracts.


My Navigation

Send & Go* - Using the My Alfa Connect mobile app, choose your destination and send it directly to your vehicle navigation system to set off towards the location you have chosen.

POI Search* - Easily search for points of interest (POIs) on the map of the My Alfa Connect mobile app and send them to the navigation system of your vehicle.

Live Traffic / Live Weather /Live Speedcams* - Receive notifications about traffic, weather and speed cameras directly to your radio, with updates on all the most important details for ensuring a hiccup-free trip.

Last Mile Navigation* - Receive the directions for walking from your parked car to your final destination on your smartphone, for a non-stop, multi-platform navigation experience.

Parking Finder /Fuel Station Finder* - Search for car parks and fuel stations directly on the map.


My Wi-Fi

Wi-Fi Hotspot - Having activated the service via the radio and registered on the Ubigi website (Ubigi.me selfcare), you and your passengers can connect up to 8 devices to browse the web easily and view films and music in streaming, making every trip more enjoyable.


My Theft Assistance

Theft Alarm Notification* - Receive notifications on the My Alfa Connect mobile app and on the website for every suspected attempted theft, such as unauthorised towing operations or other safety violations related to your vehicle.

Stolen Vehicle Assistance* - Contact the operating centre immediately if your vehicle has been stolen. Once the theft has been confirmed by reporting it to the authorities, the safety functions will be activated, including the monitoring of the vehicle upon the request of the authorities involved for the period of time needed for the inquiries.


REQUIREMENTS
Minimum smartphone requirements for the My Alfa Connect™ mobile app:
Android: operating system version 6.0 or higher.
Apple: iOS operating system version 11.0 or higher.


*The connected services Vehicle Health Report, At-Home Digital Assistant, Drive Alerts, Vehicle Health Alert, Vehicle Info will be activated from November 2020. In-Vehicle Notifications, Send & Go, POI Search, Live Traffic/Live Speedcams and Last Mile Navigation will be activated from April 2021.

The availability of the services can vary based on the vehicle: for confirmation, ask the dealer or contact customer service.

To see the most recent version of the GENERAL TERMS AND CONDITIONS FOR THE PROVISION OF BASIC CONNECTIVITY SERVICES for FCA GROUP vehicles, click here